Kim_MISC
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Joined 5 years ago
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Re: Allocation error in bank feeds
HI & thanks for the tip. I understood if the order was paid in full, the order is converted to an invoice and the payment allocated in the same transaction. Not sure I saw a reference to this requirement in the documentation. Your help is greatly appreciated.876Views1like0CommentsAllocation error in bank feeds
When I try to allocate a bank feed to an order in AccountRight, I get an error message saying 'you must specify an allocation account'. To match orders, I have to go to the sales screen and turn them into an invoice before I can do the matching. This adds a few steps. In no case have I ever been able to match a payment (on any screen) directly to an order. On the receive payments window, direct allocation of payment to an order causes the system to 'hang' and must be rebooted. Can MYOB please fix this error to allow payments to be allocated directly to orders. thanksSolved954Views0likes2Comments