Dean-
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Re: Bank Feeds - Undo Customer Payment
Hi Steven, Appreciate the detailed explaination, thank you. Much better than the phone support who avoided answering those questions and just told me to clear the cache/temp folder. I have double checked, and there's no credits. But now I know to look out for these. Thanks again for your help. Cheers, Dean608Views1like0CommentsBank Feeds - Undo Customer Payment
Hi all, (I'll summarise with the process) 1) within bank feeds, apply recieved payment to a customer 2) click 'undo' 3) Popup notification - This payment had a prompt payment discount of $$.$$...... click ok.... This shows as undone, however this DOES NOT undo the payment and needs to be done manually..... is this really correct??? with no warning!! Does anyone know why it is telling me there is a prompt payment discount?? Should I be worried there is something else that needs to be corrected in the background? (there was NO prompt payment and the amount referenced doesn't match anything I can see) If i am missing something obvious I apologise for the Q. Thanks in advance.Solved677Views0likes2Comments