JudeS1
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Customer has paid the same invoice 3 times and now I can't match it
I have had the same customer pay the same invoice 3 times. The first payment was matched to the initial invoice. The 2nd invoice was also matched using the "Closed invoices" option and thus created a credit. Now when I try and allocate the 3rd payment via the Bank Feed "Receive Payment" option and select "Closed Invoices" tab that invoice number doesn't come up as there is a CREDIT balance against it. How can I allocate this further overpayment?Solved855Views0likes2Comments