MichaelSpall
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Re: Accruals method of accounting
Hi Samara, Attached is SP001426 which is what I think we were talking about. I can see that the issue date is 04/07/2021 but the posting in the GL is 03/06/2021. The cash is received in June & the posting is in June so why isn't the system properly reporting what the GL states? The fact that it was issued on a later date does't reconcile with what has been reported and what should be reported. If the in fact the issue date is what is to be reported then this should be shown in the GL. There seems to be a mismatch here. What do you suggest needs to be done to avoid this?880Views0likes1CommentRe: Accruals method of accounting
Hi Samara, Thank you for getting in contact with me. Unfortunately your suggestion didn't work, I have atatched example of the AP & AR Invoe or Bill. Note I have an MYOB case number already it is: 01136379 and it was lodeged over 1 week ago. I rang up on Monday to see where it was at as the 4 day period was over. June answeree the phone & when the call got too difficult she hung up on me. I also spoke to Falguni origianlly & asked fro an update & I have received nothing from her. I must say the service from MYOB has been very disapointing so far. Though you actually following up on the query is quite refreshing, so thank you. Hopefully this can be solved as it doesn't make sense.952Views0likes5CommentsIncorredt date when exporting to Excel
The Exporting to Excel feature in MYOB is converting the date from AUD format (dd/mm/yyyy) to USD format (mm/dd/yyyy) as per the details in the attached document. The attached document has both the General Ledger Detail in the PDF & Excel versions. The PDF version is reporting the date correctly but when it is being exported to Excel it is mixing the day and month. The detials were uploaded via a journal. The Windoows setting show Melbourne Sydney Time Zone. How do I fix this so that the Excel version prints the date correclty?788Views0likes3Comments