ContributionsMost RecentMost LikesSolutionsRe: Issues with total quantity Hi Steven, Thank you for your reply. So what can I do now to notice the team about this potential in-product update? Kind regards, Quang Issues with total quantity Hi team, I have an issue about the "Total Quantity" in my printed invoice. It seems like the system didn't count the item without the price. So if I give promotions for customers like '10 get 1 free', the free item will be 100% discount and no price. When I printed it out, however, the total quantity is not correct (10 boxes instead of 11), so I think it didn't count the free item. The Inventory to see the stock out was still correct, just the printed version. I also put the price is 0 and the same thing happens. Can someone help me to figure it out? I've attached some images for you to have a better look. Thank you so much. Solved