ContributionsMost RecentMost LikesSolutionsRe: MYOB Online missing customers in the drop down box of the sales /invoices screen get help from a support agent Re: MYOB Online missing customers in the drop down box of the sales /invoices screen MOCA was useless. How do i find live chat? Re: MYOB Online missing customers in the drop down box of the sales /invoices screen Hi Doreen, Thank you for your suggestion. The customers are active. Unfortunately, when I start typing the name and options show up, the name I want does not show. This happens about 1 in every 5 customers online. It does not happen in the PC version. I still have issues... MYOB Online missing customers in the drop down box of the sales /invoices screen When I go to search for a customer in the drop down box on the sales/invoices screen some customers are missing. I tried typing the cutomers name in the box and it still doesn't appear. Hoping someone can help?