ContributionsMost RecentMost LikesSolutionsRe: Customer Overpayments When I try to apply the $1414 to the same invoice, I tick the closed sales box but the invoice is not showing as closed to be able to apply the $1414. Is that because it has a credit of $2086 from the first overpayment? Do I need to to go to 'Returns and Credits' and 'Pay Refund' first for the $2086 credit so the invoice will show as closed? I hope this makes sense Customer Overpayments I am trying to record a customer overpayment. The customer has overpaid an invoice twice. The invoice was for $7414. The first payment was for $3500, second payment was for $3000 leaving a balance owing of $914. They then made another payment of $3000 so when applied to the invoice, created a credit of $2086. They then made another overpayment of $1414, making a total of $3500 overpaid. When I try to apply the $1414 to the invoice (which should now be closed), including closed sales, it is only showing a previous closed invoice, not the one I want to apply the payment to. I have refunded them the $3500.