ContributionsMost RecentMost LikesSolutionsCustomer service - Glitches account right Hi folks - I have tried contacting Myob account right team many times now . After waiting for 60-90 minutes, they transfer you to another department and then the phone just drop off. The chat system does not work at all. To date we as a buisness have received the poor customer service - We have been with them since 2011. Seems like its time to change to a different software as we have lots of other things to worry about in busines. Does anyone know how to actually contact them locally in Australia? Do they have a comaplaints number? Applying customer deposit to invoice Hi folks, Hope all is well. Our customers pay 50% deposit to our bank account before we start on a job. The previous bookeeper has allocated that amount in "1-1150 Job Deposits Received" using Receive Money. First of all my understanding is that it should be "Receive Payment" option not "Receive Money"- is this correct? This transactionhas been reconciled too. Secondly, we have now completed the job and have received the rest of the 50% which i have correctly allocated to the invoice. The invoice now shows that rest of the 50% still required to be paid which is not correct. This money is sitting in"1-1150 Job Deposits Received" My question is how do I now allocate the 50% deposit to the invoice so Myob shows that the total invoice has been paid. Can anyone assist please? Thank you