ContributionsMost RecentMost LikesSolutionsRe: Profit and Loss - Budget v Actual Reports now Printing Mine is not working I rang sales, transferred to support, and put in a complaint asking for a refund for the three months the end of month would not print. Re: Printing issue Profit and Loss Doreen, this is unacceptable. We have not had use of the system for more than a month. I could not generate reports for my Board. What is wrong with MYOB? I have never seen anything like this lack or response. Is there a huge issue with the last update? Otherwise why is such a seemingly small issue so difficult to fix? We should get a refund for the month. But more importantly, why would we stay with MYOB when you can't fix this for such a long period. Is this what we should expect from MYOB, more than a month to fix any bug even for an essential feature? Even the escalation is a couple of weeks old! Sorry I am in shock at the pathetic MYOB response! Re: Profit and Loss report month to last year and also to include budget and buget variance It is at least a full month that this problem has occurred so the software cannot do its work. Can we please have a month's refund on our subscriptions? That would be at least fair to some degree. Re: Report not printing as displayed How can it take you more than three weeks to fix such a simple issue? Every user will not have been able to deliver a monthly report due to this. Are you going to refund us for not having a working system this month? Re: Here's a novel idea - FIX ALL THE BUGS. And in particular, recurring transaction reminder alert user selection What is this Khoros thing? No instructions or explanation as to why to log in there? Re: Printing issue Profit and Loss The amazing thing is that the MYOB team don't try to replicate the situation themselves but go to each individual who has posted this problem and ask for screenshots. This is obviously a system issue when multiple users ask questions simultaneously. Re: Export Profit and Loss Report Columns Missing Same issue for me, no budget comparison on export