ContributionsMost RecentMost LikesSolutionsRe: LOSING INFO IN SHIP TO WINDOW Hoping you can see the snips here. So initially screen is opened up to do a sales invoice but midway thru the sale the customer decides that they don't want it straight away and want to order it instead, so we change the invoice to an order and when that's done you can see that it removes anything that was previously keyed. LOSING INFO IN SHIP TO WINDOW When in a live cash sale quote (therefore the customer is on the phone with our salesperson), and having entered the customer's information (name, address, phone # etc) - if the customer then says that they want to accept the quote just given...MYOB loses all the info just typed in when I convert the quote to an order or invoice and I have to start again. This is a problem if the customer has hung up the phone in the meantime because all my contact info is lost. Has anyone found the same issues and is there a solution other than quickly hitting 'record' for the quote and then having to backtrack and find it and change it to an order or invoice..seems like double handling to me! Solved