eftl
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Joined 14 years ago
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Re: RE: Customised Templates in Web Browser Not Working
Yes, I have selected the Customised Template when I go to print and it is nominated in the Supplier Card in the desktop version. However, in the Website version, in Sales Settings, all the Templates are listed. In Purchases Settings, there is only one Template showing in the list and not even the MYOB basic plain paper ones. However, that doesn't explain why it works when you zero the values in the Purchase Order. Tracey475Views0likes1CommentRe: RE: Customised Templates in Web Browser Not Working
Genreve You can select a customised template. I attach what I can see in the Web Browser. We have since indentified that if you zero the values it will actually email in the correct format. Can you please advise your technical team that it would be useful not having to zero the values. Tracey527Views0likes3CommentsRe: RE: Customised Templates in Web Browser Not Working
Hello Genreve I have spent some time this morning trying to isolate the problem. In the website version, I can email an invoice using a customised template, but the template defaults to the same template every time, and not the one specified in the Customer Card. Provided you check which template has been selected, it does work. In Purchases, I amended two different customised templates in Purchase Orders and re-saved them under different names (to refresh them). From the website version, even though I select the template I want, the system emails the default plain paper MYOB template. All templates work correctly in the desktop version. Please don't suggest that we just use the desktop version. The purpose of an online version is so that people can work away from the office, as they can in Xero. It renders the option impractical if one must go to and from the office to get simple functions to work! Tracey571Views0likes5CommentsRE: Customised Templates in Web Browser Not Working
Hi, I have created a Purchase Order in the web browser version and am trying to send it using a previously customised template that I created in the Desktop version. Even though it offers you the choice of Template when you email the order, it still defaults to a plain paper version. Why? Tracey643Views0likes7Comments