Sally001
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Undeposited funds from Online payments
My client is on AR 2022.7.0 version. They send sales invoices and receive "online payments" that go into the Undeposited funds account with merchant fees which my client marks off themselves. In the Bank reconciliation screen for Undeposited funds these online payments are showing as deposits with the matching "withdrawal" side as well with the description "MYOB Deposit". So to clear the bank rec to Nil they both match but now and again the total of these multiple sales have come in again as 1 x total of $323.72 (for example on my screenshot) I would think this total should be sent to the main business bank account? The bank statement shows the total needed. Why does it not happen automatically? Do I have to reverse the totals each time to allocate to the bank account so they both reconcile? Is it MYOB or the client doing this so I can try to resolve it to run smoother by explaining it to them. When this says MYOB Deposit 00000021 on all the multiple withdrawal side and the 1 x total deposit side, it looks like something that just happens with MYOB?482Views0likes1CommentBank Deposits from Online sales invoices
My client is using the latest MYOB Accountright. He also has online sales invoices where credit card options are linked to pay. When his customers pay, I noticed the invoices are paid off with the merchant fees but the whole deposit is being placed into the Undeposited funds account and is greyed out? Therefore, Im unable to change it to the correct bank account to reconcile the main bank account. Is this MYOB doing this automatically or the client? We need to use the Undeposited funds account for when my client pays off other Eftpos settlements and then manually makes a bank deposit but I dont understand why the Online invoice payments are automatically going to the undeposited funds window when its already settled to match the bank statement and cant be changed to go into the business bank account? If I go into the Bank deposit window it doesnt show there either. Why do they come into the actual bank account just saying MYOB PAYBY with no invoice number to match it? Can someone please advise further on this?790Views0likes1CommentRe: Missing Imported Bank Transactions AR2022.1
Thanks for your response. Yes I the conversion software told me how to convert a different way. Then the correct dates showed up. Now when I try to "match transactions", it says "There are no transactions available for matching" but I can see them on the Unmatched Statement transaction screen? I cant find them as they aren't in the bank rec screen or bank feeds either. So how do I match them or at least get them into the Bank rec screen?611Views0likes1CommentMissing Imported Bank Transactions AR2022.1
Ive converted a CSV Bank transaction File from Paypal to a QIF file and imported into AR2022.1.0 hoping it would bring in all of January transactions but it stops at 25th January 2022? I reformatted the CSV to only include from 26th to 31st January and imported again via "get statement" and it still did not import in? This is the desktop version online. Can you please tell me why this is and how I can import all transactions for the month that I need to reconcile in the Bank rec screen?642Views0likes4Comments