ContributionsMost RecentMost LikesSolutionsRe: Customer Reports - Error Generating "The dots don't join up right now" HELP! Back after taking offline with Earl... SOLUTION - Please check for Adobe Acrobat Extension on Chrome and turn it off In the upper-right corner of the Chrome toolbar, click the Chrome menu icon (:) and then choose More Tools > Extensions. To turn off the Adobe Acrobat extension, click the toggle button. THANKS EARL!!!!!!!!!!!!!!! Re: Customer Reports - Error Generating "The dots don't join up right now" HELP! Sorry to report no change... Re: Customer Reports - Error Generating "The dots don't join up right now" HELP! Cache cleared... no joy ☹️ Same error Re: Customer Reports - Error Generating "The dots don't join up right now" HELP! That seemed to have solved for the reports I needed than - but now when I go to generate a Trial Balance for Mrarh 2022 I am getting the same "can't connect the dots" message. I have checked my chrome extension and adobe is enabled.. per snip attached Customer Reports - Error Generating "The dots don't join up right now" HELP! ARGH! I seem unable to generate any customer specific reports e.g. Customer Invoice Report. Trying to generate for the YE 2023 - so not going back to when I first migrated from the "old" MYOB to the cloud! Not happy as this is a report I want to be able to generate for each of our key customers at year end Has anyone else experienced? Solved