Receiving payments from a customer that is on credit hold
I want a solution that 'flags/ notifies ' the user when entering a 'receive payments' for a customer that is on credit hold. We have a very large customer base so manually keeping track is difficult. Currently putting a customer on credit hold only prevents any further sales on their account but doesn't prevent a payment being applied to their account, so how do you know to take the customer credit hold? I know reports can be run or we can look on the customer card register , but I want to know if the customer is on credit hold at the time of processing the payment.receive payments/transaction record
There is a discrepancy between the client transaction record and the open invoices in receive payments windows. Transaction record (and I) say there are a number of invoices outstanding, when I try to enter payment there are far fewer invoices available to apply the payment to. I have refreshed the screens and restarted the program but nothing changes. Account right is AccountRighStandard AU 2022.11.0 Built 2022.11.24.7649 Any suggestions about what is going wrong here? Thanks RhondaReceive Payments screen with invoice number & PO number included
Hi, Is there any chance that we can have the Invoice number & the PO number included on the Receive Payment screen. Our clients normally supply the invoice number when making a payment except for one of our largest clients who shows the PO number instead. How easy would it be to show both? thanks, JenniSolved561Views0likes1Comment