changes needed
MYOB is forcing clients to change to software, which makes it harder to do the work required. I will list a few items that affect my clients. NO WARNING OF DUPLICATE INVOICE DEBTORS OR CREDITORS. CAN NOT TAKE DEPOSITS ON SALES ORDERS NO BANK DEPOSIT THE SCREEN DOES NOT SHOW ALL THE INFORMATION, NO MATTER HOW LARGE YOUR MONITOR IS. NOT ABLE TO DO A REFUND FOR A CUSTOM AS ELECTRONIC PAYMENT. YOU NEED TO REFUND THE CREDIT AND THEN GO TO THE BANK AND MANUALLY ENTER THE REFUND INTO PAY ANYBODY. SO OPEN TO ERRORS. WHEN SELECTING SALES TO SHOW INVOICE OF OUTSTANDING BALANCE, IT DOES NOT SHOW IF A CUSTOMER IS IN CREDIT OR IF THEY HAVE A CREDIT AND A UNPAID INVOICE. YOU NEED TO GO TO STATUS - CREDIT - IN PROGRESS. SALES ORDERS REMAIN ONCE THEY HAVE BEEN MADE INTO A SALE. 100% OF CUSTOMERS ARE ENTERED AS A SALES ORDER WITH A DEPOSIT. WHEN POSSIBLE MATCH COMES UP IN BANK TRANSACTIONS. YOU CLICK ON MATCH TRANSACTION, AND ALL TRANSACTIONS COME UP. WHY IS IT NOT GOING TO THE POSSIBLE MATCH SUPPLIER/CUSTOMER? GLITCH IF YOU ARE ON THE CASH-ONLY SYSTEM FOR GST. A INVOICE IS CREATED FOR THE HIRE OF A ROOM SPACE. TWO ENTRIES ARE MADE ON THIS INVOICE. ONE FOR THE HIRE THAT GOES TO SALE, AND THE OTHER ENTRY IS TO A LIABILITY ACCOUNT FOR BONDS HELD WITH NO TAX. THIS BOND IS TO BE REFUNDED ONCE THE HIRE IS FINISHED. WHEN ALLOCATING, THE RECEIPT ADJUSTES THE AMOUNT IN THE BONDS HELD. THE AMOUNT IN THIS ACCOUNT SHOULD NOT CHANGE IN ANY WAY. WHEN PAYING A SUPPLIER, IT DOES NOT TELL YOU THAT THEY HAVE A UNALLOCED CREDIT. NOT ABLE TO COMBINE DUPLICATE CARDS OR ACCOUNT NUMBERS. RECURRING INVOICES DO NOT AUTOMATICALLY EMAIL ON THE DUE DATE. I COULD GO ON, BUT I HAVE TO TRY AND WORK AROUND ALL THE MESS TO GET A CORRECT SET OF BOOKS. WE SHOULD BE CHARGING MYOB FOR OUR EXTRA TIME BECAUSE THE SYSTEM DOES NOT WORK CORRECTLY.25Views2likes3Comments