MYOB

3 Topics

Reconcile Account out of balance but Bank balances
My reconciliation is out of balance $785.95 but no transactions for this and I have ticked all transactions off but still out of balance. My bank account balances. I then go and undo previous reconciliations and they now are out of balance too by this amount but they previously reconciled. I have done the steps to future date the rec and then undo but still showing out of balance this amount of $785.95. MYOB Essentials. There are not many transactions and none for this amount in the bank or MYOB.
Solved
trpgroup
4 months ago Place MYOB Business: Banking
68Views
0likes
3Comments
Preparing Draft Pay Runs in advance
Hi - we are going overseas for a few weeks and would like to draft five (5) pay runs in advance so that I do not have to spend too much time on this while overseas. I would like to only have to "process" each pay run? From what I can see it appears that I can only have one draft pay run at a time. Am I missing something???
TBCS
4 months ago Place MYOB Business: Payroll & MYOB Team
25Views
0likes
1Comment
We haven't received an emailed invoice for the last 4 months AND cannot download invoices either
For the last FOUR months we have not received an MYOB email invoice for one of our company accounts. There's no problem for the other account. We used to receive all invoices by email but this suddenly stopped for our main operating company four months ago. Each month we do not receive the emailed invoice I make numerous phone calls and emails. I ask for the issue to be escalated and resolved but each time I'm assured that "the problem has been fixed" -- and that I can download my invoices any time. I then receive an emailed invoice but ONLY after making a complaint. After not receiving the emailed invoice once again, tonight I tried instead to download the current invoice but as the screenshot below shows, I can't even download invoices from the My Account page - the download button becomes greyed out with a red non-access symbol. So MYOB itself cannot send or make its own invoices accessible to its client?! Will someone actually escalate this to a billing/accounts specialist who will contact me and finally fix this ongoing problem?
Solved
ld71
3 years ago Place MYOB Business: Getting Started
1KViews
0likes
2Comments