Online Payments: Credit Card Surcharge
I have looked through posts dating back to 2012 and beyond where people have been requesting the ability to have MYOB automatically calculate and (where applicable) add a surcharge for Credit Card payments. I have the PayDirect device and need to re-issue an invoice to manually add an extra line for a surcharge to the invoice while the customer is with me. Now that PayDirect Online has been released, a customer has the ability to pay an invoice with their credit card at their leisure, but I end up being charged for it without the customer even being aware. I have phoned customer service and was informed that there is currently no way of automatically adding the surcharge and the system doesn't do it. I amcurrenlty on the screen to setup PayDirect Online so have not tested it myself. The advice of customer service was to increase my fees to cover the surcharge. Not really fair on people who are not paying by card. Personally, I would have thought this issomething that should have been written into the software prior to releasing the Online component, or should be an option included in the online section that adds the surcharge to the final total prior to the customer paying. "Credit Card Surcharge"
Sales: In Tray - attach documents
I have seen the in tray for purchases and ask if there are any plans to add an in tray to the sales invoice side. It would be very helpful to us as a solar installation company to store all compliance and design pdfs with the installation sale record, so that over time we when we re-visit the sale record we can find all of that in one place. 'In tray for Sales?"
Statements: Ability to personalise statement (i.e. add Logo)
Please can we have the ability to customise our forms, invoices and statements etc? I want to be able to include my logo on my statements. I'd love to be able to add to my invoices a paypal (or other) web address for people wanting to pay by credit card. I'd like to be able to change the wording on emailed invoices. Arrrgh. So frustrating! 'MYOB LIVE customised forms and templates ... my way!"Forms: Invoices - Terms and conditions/second page
Suggest that we are able to add a 2nd page to all quotes/orders/invoices for things like Terms and Conditions that can be automatically printed within MYOB. As a minimum and pre-cursor to this suggest that the Labels format be changed in AR Live to allows us to have 1 A4 label on the page so that we can use this for Quote Terms and Conditions like we have been using in previous versions of MYOB. "Ability to add extra last page to custom forms for Terms and Conditions"
Sales: Time Billing - Work in Progress
I need to be able add further hours to Time biilinginvoices which are already saved. The Work In Progress(WIP) button needs to be available in 2012 as it was in Version 19! Or supply a solution to this if one is available in the current version, as I can't see a way. Please work on getting this functionality back, as it is a necessity! Thanks! "Please put the WIP Button back on Time Billing invoices."Sales: Include Purchase Order on Invoices page
Hi It would be great if the Purchase order number could be displayed in one of the columns when looking at the list of invoices (whether paid, overdue or current) - perhaps between the invoice number and customer name. This would save a lot of time searching to see if an invoice has been created against a particular invoice (rather than opening up each individual invoice) Thanks Bec "Purchase order number displayed on list of invoice"
