Sales: Email - Select from different email common templates
I would like to be able to select from a number of different pre-saved email templates when sending invoices. I often re-send overdue invoices to customers as a reminder - it would be nice if I could select an 'overdue invoice' template for the email when doing so, rather than needing to re-enter the message text every time I do this. The current behavior allows only one template, which I find rather restrictive. "Multiple email templates for invoices"
Being able to send a bulk email to all employees.
It would be great to be able to send email notifications to specified employees. You could tick a box for those that you would like to email. Make a template for the email (like invoicing) and send! This would be handy for sending out memo's such as notifying employee's that there payroll summary is completed and available for viewing, or if you wish all employee's to complete a new form, or to notify them of something. It would be handy if you could attach PDF documents to the email also.
Email invoices - "Diagnostic-Code: rejected"
I'm working with a business that is unable to receive MYOB invoices/statements from a supplier. There was recently a problem with the businesses email service, I suspect MYOB may have blocked the email address, as MYOBs email service will have received NDR bounce back emails while the customers email service was offline. Looking at Vendor Reporting Emails bouncing - Diagnostic-Code: rejected | MYOB Community it seems Leneth_A was able to remove the address from a blacklist and/or add it to a whitelist. Can I request a DM to provide customer details/email address to investigate? Email from MYOB below From: ***hidden for privacy*** <bounce@apps.myob.com> Sent: Tuesday, May 28, 2024 1:07 PM To: Accounts Receivable <acc_rec@***hidden for privacy***> Subject: Undeliverable: Statement From ***hidden for privacy*** Sorry, email delivery was unsuccessful. Subject: Statement From ***hidden for privacy*** Destination: ***hidden for privacy*** Sent: May 28th 2024, 1:01:20 pm Message: Dear Customer, Please see attached Statement of Account. Payments made on or after the last day of the month may not be reflected in the Statement. Please note, unless specific instructions are supplied at the time of payment, your payment will be applied sequentially to your oldest invoices first. Payments cannot be altered once applied. Regards, Accounts | ***hidden for privacy*** Diagnostic-Code: rejected
Email: Ability to set senders email address for Outlook
Hi, the fact that Myobautomatically uses Default emailaccount in Outlook is totally wrong move. Lets say that we have 5 email account in OUTLOOK, default is FRED@ and the one that I need to use for Invoicing is ADMIN@. I am sending invoice via MYOB that will automatically use FRED@ in my Outlook. Does that make any sense? NO. It does not. How hard would that be to configure MYOB to be able to set whatever account in my OUTLOOK will be the MYOB account? I know that your answer is going to be this: You can set default ADMIN@ and when you use OUTLOOK without MYOB, you can choose your account FRED@ manually. This would be veryunproductive and very hard to manage. The reason why you have to make the feature ,, CHOOSE OUTLOOK EMAIL ACCOUNT,, available is that people can use appropriate outlook email account with different email signatures. 99.99% companies havemultiple emails. Please let me know what you think....:-) Have a good day Fred "Outlook Email Default for MYOB"
