Invoicing - Business name and ABN
I tried to issue my first invoice and realised my Business name is not what's displayed on the invoice and subject of the email. It's the name on my ABN ( my personal name). They are two different names and I'd like the business name to be displayed everywhere. I can't find a tab to edit these information. Also any possibility I can send the pdf to the customer as a message instead of an email? Probably a share option where I can share the invoice through the method the customer contacted me. ( Via messenger, Instagram, messages etc)Solved117Views2likes7CommentsInvoicing
I created my first invoice and had some issues with the app freezing up (which I already reported via email) - but it worked well on the second attempt after crashing the app. I tried to set up auto-reminders for clients to pay late invoices, but I couldn't see where to do this. Otherwise no issues for me, but I agree with the others about customising the invoice and frequency of sign in - I switched between apps to find the info I needed to create the invoice and had to sign back in52Views1like2CommentsBiz Name & invoice notes
Hi I’ve set up my first client for today and prepped the invoice for payment (same day) My PDF is showing my personal name not my Business Name? When setting up the app yesterday using the ABN look up it’s not pulled the biz name but my personal name - so I need to update that? Also agree with other comments around customising the invoice, I tried to put extra notes (copied in) but completing notes was tricky as it doesn’t allow paste and you can’t view as you type as the keyboard is covering the notes field… -the cancel and save tabs at the top of the app look skewed Other than that its a quick and easy process / will try and join Q&A today61Views1like3CommentsReminder sent for invoice already paid
Good morning, This morning MYOB issued an invoice reminder to one customer is respect of an invoice that had been previously paid and the payment correctly credited against that invoice. In fact when clicking on the "invoice details" link within the email reminder the details state that the invoice is paid!! The reminder was sent on the 20th September and the payment was processed on the 5th September. Further there is only two reminders configured, one sent 4 days overdue and one sent 8 days overdue. So this reminder sent now is completely random. My clients are business owners and so this reflects poorly on both MYOB and myself. MYOB please fix this so it doesn't repeat and keep me informed accordingly. Regards Kingofkubbi