Backorder Units In Wrong Currency - Foreign Currency Errors
This issue was first reported back in early 2020 and reported again and again multiple times and 4 years later, MYOB still have not resolved this problem!!? We are using AccountRight Premier 2024.10.1 We deal with many clients all of whom receive our goods and services invoiced in USD. On many occasions we have backorders and to have a backorder invoices show up like this with just random originating currency figures creates confusion, sense of non-professionalism and just a micky mouse kind of a setup!! This is not acceptable! This issue has been now on-going and known for over 4 years!!! To add to this problem and confuse the clients even more the latest updates to the software are now completely ignoring the actual invoice currency and simply including the invoice in AUD!! in the body of the email rather than the invoice with backorder details in USD and totally confusing the clients. This contradicts the PDF invoice that is attached to the emails. We are getting questioned by each and every client as to why the figures on the email bodies are not matching their PDF invoices and why they are getting random figures on their invoices!! I have lodged this issue multiple times with MYOB Support and Premium Support and every time we are told "Developers" will look at it!!? This has been ongoing for 4 years!! Time to get new developers..... MYOB is starting to look like a total Joke of a software....
