Pay Super duplicate error - unable to pay
Hi, An full time employee left the company and has returned as a a casual years later. So, I created a new employee record for them. They still had the same super number. The error message that an employee has the same super number occurred. I can't pay their super through the clearing house. I had previously 1. Changed the name on the old card 2. Made the old card inactive Since then I have Changed the Super number on the old card Made the old card active and then inactive I have done this both online and on the desktop version of Accountright Plus Nothing I have done has managed to get through this error message. What do I have to do to get Accountright to process the super for the new card?
Can't find the superfund in MYOB record
I can't find my employee's superfund in the list of funds when I record the employee's card. This is my employee's superfund. I can't find it in the list of superfund in MYOB. If I pay super to the available fund, it will be bounced back. Please kindly check and assist. Thank you.
