AO 2121.0 v 5.4.38.41 plus Prefill error 2021 - Object reference not set to an instance of an object.
Hello, There is an individual client whom prefilled and done previous years without any problem. This year prefill gets error; System: MYOB AO Tax Version:2121.0 v 5.4.38.41 Error code: - Summary:Error saving downloaded prefill information. Detail:Object reference not set to an instance of an object. I searched previous tickets. There was a known issue for some cases but his situation does not fit. He is not over retirement age or nor getting super stream income. Will appreciate your support on this matter. Thank you, Sevtap (Suzie)885Views1like2Comments
Tax2020 Salary and wages multiple payment summaries
Hi all, Completing a 2020 tax return in MYOB AE Tax - I have 5 payment summary schedules and only 3 are coming through to the estimate calculation page, hence tax calculation is incorrect. All are coming through the form and showing correctly, but the final 2 payment summaries gross income amounts are missing from my estimate calcuation. Funny, but the tax on these payment summaries is coming through the estimate? I have deleted the schedules and re-input twice, still doesn't come through correctly. Please help as this will effect a lot of our clients very soon. Thankyou925Views0likes1Comment
NZ Classic & Tax
Is any one else having issues with the NZ tax upgrade, The date has been moved out a number of times and at this rate we will be lucky to get any tax notices to clients as no IRD data for 3 weeks now and no contact from MYOB at all, Assume we will all get a months free subscriptions as unable to use product.915Views0likes2Comments