WRONG FINANACIAL YEAR - NEED SOLUTION

[Brightside]

Hi,

we  just recently purched myob business pro but unfortunately the FY is incorrect. It is supposed to be FY 2023-2024 but in MYOB the FY Aug 2024-2025. 

Any solutions for quick fix?

out of desparation as our payroll and invoicing is due , I am planning to just cancel subscription as we are still under free trial , and just re-subscribe and set up our new business. 

Thank you in advance!

[Mike_James]

Hi @Brightside , if you are unable to change these values, it means that the financial year in your trial file has been rolled forward. You will need help from a moderator to correct this, or contact support by phone, or use live chat. 

See this help topic for more details.

[Leneth_A]

Hi @Brightside, 
 
Thanks for reaching out to us. Please allow me to extend to you a very warm welcome to the Community Forum. I hope you find it a useful tool. 
 
I have responded to your first post here in the Community Forum regarding your concern and we apologize for any difficulty this has caused you. We genuinely appreciate your patience and understanding during this time. Also, I would like to express gratitude to Mike for his efforts in assisting you with your concern. Your assistance is highly valued. 
 

Please do not hesitate to return to the Community Forum if you have any further inquiries. Our team is always here to help. 
 
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
 
Cheers, 
Leneth