Payroll - 0.00 pays appearing

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MeganHall
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Payroll - 0.00 pays appearing

I have processed payroll this morning and have gone to record with no issue. The pop up comes up with the question "would you like to record xx pays" I have selected yes, but then the the process payments screen comes up with 0.00 figures.  Checking the advise summary/electronic payments ect there is no record of the pay.   

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andrewh2
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Re: Payroll - 0.00 pays appearing

I'm having the same issue.

 

I use two different MYOB files (both with the latest update). One file worked and the other didn't.

Sam_R
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Re: Payroll - 0.00 pays appearing

Hi @MeganHall,

 

Thank you for your post.

 

I'm aware you have resolved this issue @MeganHall on another post. Please let me know if you require any further assistance. 

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Sam_R
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Re: Payroll - 0.00 pays appearing

Hi @andrewh2,

 

Could you please let me know if you are still encountering this issue? 

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

andrewh2
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Re: Payroll - 0.00 pays appearing

The issue has been fixed now. Thanks.

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