Emailing Payslips & Remittances

[algonsteel]

We are using AccountRight 2022.3.0 on our server here in the office. I use Outlook through Microsoft 365.

Our server has recently been upgraded and we now find we have issues with:

Any invoices/remittances/POs/Payslips emailed through MYOB  not showing now in our Sent box.

We are being asked to choose a Profile, then Approve/Deny, then again Approve/Deny. When you have 40 payslips it takes some time and then crashes out with another error. Staff however are not receiving their payslips. How do I fix this?

Thank you.

[Yanike_S]

Hi @algonsteel 

Thanks for your post.

It sounds like you are using AccountRight to send the emails. To switch back to using Outlook, go to the Setup menu > Preferences > Emailing tab and deselect the Send Emails Using AccountRight option.

Read more about this here: Set up AccountRight to send emails.

Could you upload a screenshot of the window where you are being asked to choose a Profile?

Have you tried to send a payslip to yourself? Are you receiving this?