Reports not loading

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Laura_HTS
Experienced Cover User
27 Posts
Experienced Cover User
Australia
Experienced Cover User

27Posts

0Kudos

0Solutions

Reports not loading

I have been trying to run several reports through out Accountright file but they are not loading. They don't even timeout and prompt an application error, just keep trying to load. The main report i have issues with is the GL Details report for a single account for December.

 

I have tried restarting computer, closing out all MYOB files, but it continues to not work.


Please can you address this issue.

 

Thanks in advance.

1 REPLY 1
Komal_S
MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator

8,280Posts

741Kudos

1,164Solutions

Re: Reports not loading

Hi @Laura_HTS 

 

Can you please generate the diagnostic log after the reports fail so we can check what's causing the issue ? 

Kind regards,
Komal

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