Laura_HTS
Experienced Cover User
Joined 7 years ago
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Error exporting report to Excel
I have just upgraded MYOB to 2025.1.1.8 but am getting error messages when exporting reports to excel. E.g. Receivables Reconciliation report error comes up as aprecons.xlt cannot be accessed. The file may be corrupted, located on a server that is not responding, or read-only. The same error occurs for any report to excel. However, i can export to csv and pdf. I have uninstalled and re downloaded the current software file, however am still getting these errors.112Views0likes1CommentUnable to record superannuation reversal
I have a transaction for returned funds to our bank account. After emailing the paysuper team to work out who this is for, i am finally at the point of reversing the superannuation payment in MYOB. When i click on the payment, then reverse payment, when i go to record reversal i am getting red crosses next to several employees. The error message being: This superannuation amount has already been processed or reversed. This transaction has not been reversed, but i am assuming that it has something to do with more funds being returned from another fund 2 weeks later, for which i am yet to reverse and complete the process. I am unable to complete the record reversal process, and hence the pay liabilites process to re-record super payment, or the bank reconciliation due to this error. Any help would be much appreciated.330Views0likes3Comments