Frequently asked questions - Accountants and Bookkeepers

Hi all, 

You have questions, and we've got the answers!
Check it out here 

• How are the returns integrated and filed with ATO? Click here
  
  
• Can I export data for providing advanced reporting / or across group reporting where I manage the entities? Click here
  
  
• Can a Solo operator share their file with an accountant similar to Lite, Pro and AR? Click here
  
  
• Who is responsible for customer support if clients encounter issues, and will accountants have a role in troubleshooting? Click here
  
  
• Can the Solo customer share data with me? Click here
  
  
• Can accountants assist with data corrections or oversight? Click here
  
  
• Will bookkeepers be able to collaborate with accountants who are supporting the same client, or will data sharing be restricted? Click here
  
  
• How can a bookkeeper and accountant receive support for a Solo file? Click here
  
  
• How does Solo handle unique situations like cash-based transactions, adjustments, or errors, which bookkeepers typically manage? Click here

If we start to see more common questions coming up from our customers and our community, I'll do my best to keep this page updated.

Thanks! Mike