Blog Post
Jason
I was contacted directly by MYOB and was told that MYOB was aware of the issue and that it had been replicated at their end.
I was very specific in asking this as I am constantly being told that MYOB is aware of issues and after waiting months for resolution then being told that they are unaware of it.
I specifically asked if it had been replicated and I was assured that it had.
And that is just one issue - what about the rest - ALL reported AGAIN in NOVEMBER 2013 and in most cases 18 ,months or more prior
PAYROLL not caculating updating correctly NOT FIXED
ERROR message when processing Payroll - too many payments have been selected NOT FIXED
Balance sheet Report not formatted properly and changes can't be saved NOT FIXED
Customised cheques losing their format when upgrading - FIXED!!! (Thankyou Glen H. the only person who has been helpful at MYOB so far)
Account Transaction Reports showing only debits and not credits NOT FIXED
Entitlement Balance Report incorrect NOT FIXED
Date Seperator Incosistancy NOT FIXED
Alphabetical Sorting in Preview Payroll Detail Repot NOT FIXED
Can't delete payroll without forcing shutdown FIXED(although only tested in ClearWater file)
Not able to process payroll advice report FIXED BUT STILL SLOW - over 5 minutes to get report for one employee for 1 Financial year
Account Selection NOT FIXED
MYOB Deleting Payroll History when terminating employees NOT FIXED
Date Selection when paying Super NOT FIXED
I waited VERY patiently for 4.5 months under the impression that MYOB was giving these issues the full attention they deserve - only to be dissappointed yet again.
I will ask the question again - HOW MUCH LONGER