In this release, you can control who does what, better than ever before, and you'll love the inventory improvements that make it a must-have for all businesses who buy and sell stock.
Ac...
Updated 11 years ago
Version 2.0
Blog Post
Not a good look. I have a bug in 2014.2 and this is what live chat says....
On this support forum MYOB told us on two occasions within the past month / two that they had a heap more support people coming on board, well to me it doesn't appear to have happened. Even before I started using MYOB I had major problems contacting support to ask questions and they have only continued. Every time I have used live chat I have had to wait at least 30 minutes sometimes up to an hour. Ringing is a waste of time you just get placed in a queue and go no where. So, I'm sitting in the live chat queue and could be waiting hours by the look.
The only reason I chose MYOB was because Xero does not offer the ability to have a local copy of your data and application.
FYI - My dad looked at MYOB but saw a massive amount of people were unhappy with it so he went and brought something else.
I'm just raising this so someone might maybe do something about support wait times.
In 3 months time if I want support I'll have to pay the monthly subscription (6months free support with the license I brought) and like others I'm sure not keen on paying that if we don't get the service we are paying for.
Sorry to sound annoyed but for a massive organisation this is rather unacceptable and this is a very fast way to lose customers to the likes of Xero and others.