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when i got to install it states uninstall modify set up is that correct? I do not want to have an issue with my current file. Can you advise the correct link to upgrade as I might be using the wrong link? I am downloading from my.myob thanks
- jenni6 years agoExperienced Cover User
Hi@Hayden,
Thanks for that. I just realized that I am unable to do that because I am not using an online version.
Thanks anyway,
Jenni
- 6 years ago
Hi, I have just returned to using Myob First Edge v4 after a 3 year break. Unfortunately for me MYOB is asking for the Company File verification which I am unable to supply as I no longer have a record of the serial number. The software was originally purchased by me - is there some way I can obtain the serial number. I also notice that there is an upgrade available so I will look into the recommendations there. Thanks in advance for any help.
- jcbc6 years agoExperienced User
Is this update (2018.4.1) for NZ users as well?
- Haydes6 years agoMYOB Product Team
Hi jcbc
Yes, this update is available to all users. You can download the latest update by going to: www.myob.com/downloads and grab the latest version.
Cheers,
Hayden
- Haydes6 years agoMYOB Product Team
If you're getting a "Modify Setup" or "Uninstall" option when trying to download the 2018.4 installer, this would mean that the installer has detected the software is already installed.
To confirm this, if you open your Start Menu and type "2018.4". Do you see the software?
If this does show, that would explain the message when you try and run the installer and why you aren't getting a prompt as it detects you have already installed the update.
Cheers,
Hayden