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Hi Wingnut - 'Quickbooks' was added to a block list due to its use in spam posts on the forum, offering fake support helplines.
You will notice that 'Xero' is not blocked and regularly mentioned by other members so it is not simply because they are a competitor.
This is also not a 'forced upgrade' as you claim. We’re not forcing customers to move to another MYOB solution. There are other options out there that you can move to, or as you say, there are workarounds through third parties that have been mentioned here in the forum as well.
It does not feel like there will be more value that we can gain through conversing here on the forum, if you would like to make a formal complaint, our policy and process is clearly available on our website myob.com/contactus
Thanks Mike. "This is also not a 'forced upgrade' " well, it is certainly a a forced alternative. Your suggestion to register disapproval via MYOB channels, given the response from yourself, has a good chance of being a wasted effort. You have not addressed any of the questions posed. For example, can you please provide a legal justification for cancellation of the 2004 licence agreement? Your comments such as : "We feel that we have allowed enough time" (previously addressed) and most recently "It does not feel like there will be more value that we can gain through conversing here" is a good signal that you are not addressing the reality of the situation, and responding with corporate spin. Your "feelings" in this exchange have no bearing on your legal obligations. Just honour your commitment, all you have to do is verify a company file occasionally, Is that too hard, unachievable or just another way of telling long term users to devise an exit strategy that consists of just two words. Time to step up to the plate Mike, and address the questions and provide a legal basis for both non verification of company files and the exquisitely bad timing (Feb 28th 26) resulting in 11 months of wasted data input)
Hi Wingnut , on behalf of MYOB, I sincerely apologise for any inconvenience or frustration these changes may cause. This decision wasn’t made lightly, AccountEdge has served our customers for over two decades, however, as technology evolves, so too must our platforms.
AccountEdge is built on technology that no longer meets current security, performance, and compliance standards and because of this we have had to make the tough decision to decommission this legacy software.
To clarify, the end of AccountEdge support was announced in April 2022. Since then, MYOB ceased to provide new features, patches, compliance updates, or product support for the software.As part of our commitment to security and compliance, MYOB will be decommissioning AccountEdge and FirstEdge. After 28 February 2026, activation and confirmation services will no longer be available and these products will become read-only when they next require a confirmation. This means you’ll still be able to view your data, but you won’t be able to make changes or create new entries.
We understand that transitions like these can raise important questions, especially around licensing and long-term access. I can assure you that these changes are aligned with the applicable MYOB Terms of Use, which allow for the discontinuation of legacy products as technology evolves. We’ve taken similar steps in the past with other legacy software to ensure our customers are supported by modern, secure platforms.
While MYOB AccountEdge was offered under a perpetual license, this license grants the right to access the software indefinitely, but it does not guarantee ongoing support, updates, or activation services. MYOB customers agree to the terms of use at the point of purchase or installation, not via a signed contract. The AccountEdge Terms & Conditions were superseded by the AccountRight Terms of Use.
Both the original AccountEdge T&Cs and the AccountRight documents include a clause under the “Term” section stating: “In the event that the publisher deems this product to be redundant, then the publisher may at its option supply you with an alternative product and terminate this license agreement.”.MYOB is here to help you through this transition, and we have teams who are happy to discuss alternative solutions that meet your business needs. If you’d like to explore MYOB Business or AccountRight as a replacement, we can guide you through the options and migration process.
Please see here for further details. Move to MYOB Business from AccountRight or AccountEdge