AccountRight Classic v19 and earlier versions decommissioning

Hi Grace2020​ ,

I’m a longstanding MYOB’er who has worked with the business for 7 years, with two of those as Community Manager here (which is why you’ll see my name pop up a lot!). 

At the time of the post you’ve found from a couple of years ago, while we were making some changes to MYOB Partner Program assets, no decision had been made regarding changes to confirmations.

We announced the end of life of AccountRight V19 in 2019 and allowed customers to continue to use it since then, with a view that they would move to more secure and modern programs as it suited them based on their needs and the evolving landscape. We feel that we have allowed enough time for this transition.

Please be assured that this wasn’t a decision we took lightly. The reality is that continuing to run old desktop software exposes customers to security and compliance risks we couldn’t ignore.  

Dear Mike,

Below is a post you made 2 years ago (although I suspect a generic name).

Obviously MYOB just plainly lied here.

Quote:

"But when it comes to the files themselves (V19) or any of our desktop, perpetual products, I want to be sure to say that MYOB is not stopping confirmation and we are not forcing our customers online."

Mike_MYOB

Community Manager

to Beach

2 years ago

Hi Liz, there has been no communication around stopping confirmation for any unsupported desktop perpetual products. 
This year we have extended the timeframe where confirmation will be requested and we have actually provided a convenient self-service tool for our customers to get their confirmation code without needing to contact MYOB.
Check out this post here

It sounds like there may again be confusion with MYOB partners being contacted about their files associated with an older referral program being closed.
If you have any questions about the changes to Partners, please contact your partner manager for any further clarification.

But when it comes to the files themselves (V19) or any of our desktop, perpetual products, I want to be sure to say that MYOB is not stopping confirmation and we are not forcing our customers online. 
We do encourage our customers to upgrade their software and take advantage of the benefits of being online, but as per the above, for those who choose to stay offline in their perpetual software, they can continue to do this and we have even taken steps to make it easier.

Hi Grace2020​ 

I have v13 working on my system as well (Windows 11) and many of my clients are very small businesses so it would work perfectly well for them. Great tip.

Cheers

Liz

Dear Mike,

Absolute disgraceful act by MYOB.

A decision purely to make businesses pay a monthly subscription when they legitimately purchased software that had no expiry date.

After 30 odd years of using MYOB, about time I suggested clients have the option to use Xero which is far more cost effective than MYOB.

Your argument why the change is necessary is absolute BS.

FYI Mike, like V19, V13 works absolutely fine and there has not been an update for 20+ years.

Thank goodness you can't stop us using that software that we legitimately purchased !!.

If fact if you don't use payroll, V13 is perfect for accounting and GST.

I would suggest MYOB review this decision.

Hi Phil_mtc​ 

MYOB have tried this twice before and reversed their decision after a lot of protests on here. There are fewer Classic users now so a Class Action is less likely but you could still report this to the ACCC to see where you stand. I think a lot are just paying the third party to save themselves the stress of going through this drama again which is why there really doesn't seem to be as much of a reaction on here as before. It could also be that they aren't aware of it yet - I haven't received an email about my 40 files but another Forum user had been notified and emailed me so I looked on here.

Cheers

Liz

Hi,

is this actually legal ? By making the files read only as of Feb 2026, you are ACTIVELY disabling perfectly functioning software effectively terminating the perpetual license which we paid for.

Why do you have to make it read only ? No one is asking you to provide any support/fixes etc, simply do NOT make it read only & allow the activation server to continue to confirm files & you can leave this alone for the next 20 years with any issues being the users problem for continuing to use outdated software (a choice - remember those ?)

I have a massive suite of excel macros which we use in our production & payroll systems, the current versions of your software after more than 8 years still do NOT offer the same degree of data access via ODBC or similar (your API is severely limited) so you are going to impact our ability to run our business at all.

This pretty much amounts to extortion, you are forcing us to goto a new piece of software at a huge cost & redevelop all of our integrations when we have a perfectly working piece of software that we paid a perpetual license for, your ONLY cost is to maintain the activation service so this smacks of a strategy to force the hand of people like myself to upgrade. 

Please reconsider the read only stance, I'm happy to run the activation server on my network if that is a problem for you.

Cheers,

Phil Webster

Hi Lynne LFW02​ ,
Yes that's correct, all versions of V19 software are included in the decomission.
AccountRight Classic has been unsupported since 2019.
You can read up more on why this change is happening and see some prepared 'frequently asked questions' via the more information link in post

Hi LFW02​ 

If they do decide to forcibly negate the perpetual licences, and deny confirmation, contact FGH Tables for a reasonable solution to this.

Cheers

Liz

Can you please confirm that the decommissioning af V19 includes all V19 versions including Premier,  up to V19.15

Thanks

Lynne Wagner