Announcements
1 MIN READ
Changes to how some practices manage MYOB billing
Mike_MYOB
1 day agoCommunity Manager
As part of our platform upgrade, some customers practices may notice a few changes to their billing set-up.
What's changing
- Where you manage and view your bills may move to your own account, rather than a separate account it was previously billed to.
- The email address that receives your monthly bill may change; it may now go to your primary contact. Primary contacts can update the billing contact in My Account.
- You may see more accounts listed if you're the primary or billing contact.
What isn't changing
Your bill amount, pricing and payment method stay exactly the same, and your existing payment arrangements continue. There's nothing you need to do.
Where to find your bills
You can view and manage your bills in My Account, and switch betweenaccounts to see the products billed to each.
Updated 1 day ago
Version 2.0Mike_MYOB
Community Manager
Joined October 28, 2021
Announcements
Updates and announcements from MYOB to our Accountant and Bookkeeper community