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Changes to how some practices manage MYOB billing

Mike_MYOB's avatar
Mike_MYOB
Community Manager
1 day ago

As part of our platform upgrade, some customers practices may notice a few changes to their billing set-up.​

What's changing​
  • Where you manage and view your bills may move to your own account, rather than a separate account it was previously billed to.​
  • The email address that receives your monthly bill may change; it may now go to your primary contact. Primary contacts can update the billing contact in My Account.​
  • You may see more accounts listed if you're the primary or billing contact.​
What isn't changing​

Your bill amount, pricing and payment method stay exactly the same, and your existing payment arrangements continue. There's nothing you need to do.​

Where to find your bills​

You can view and manage your bills in My Account, and switch betweenaccounts to see the products billed to each.
​

Learn more​

Updated 1 day ago
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