Changes to MYOB AccountRight offline mode

Hello Mike. 

Please confirm: a client has an old MYOB file that was on-line for a short time at the end of 2020, but we replaced with an entirely new file on 1-7-2020, and took the old off line later that year.  However, they still require access to that old file for audit purposes.  They currently do this in the desktop version on read-only.

I have had quite a few panicked calls worried they will not be able to access this file anymore. My interpretation of your reply above is that they will be able to access the read-only version of the old file.  Please confirm this is correct and spell out clearly the issue with versions;  it made no sense to me and will make less sense to them.    My interpretation is, that as long as their desktop version and their old file are the same then they will not have a problem. However, as the desktop version is updated they will not be able to read the old file unless it is also updated, but they won't be able to do that because it is not an on-line file.  Have I got this right?  if not, please clarify.

Another panicked concern is the continuation of the desktop version of the software for on-line files.  Please confirm with absolute certainty that this version will be retained and clients will not be forced onto using the App.myob.com version.   Please also advise if there is a time limit on this.

Implementing these vague changes in mid-June is causing significant anxiety and damaging MYOB’s brand.   Clients are already speaking about moving off-platform before it comes into effect.