Changes to MYOB AccountRight offline mode

Hi ClareM​ ,

You're not simple at all, there are definitely a lot of scenarios a customer can be in for this announcement which has made it difficult to clearly communicate the change.

The majority of customers will be using PC edition with smaller numbers using Server edition (SE). When we say 'online' in the announcement, we don't mean accessing via the browser, this is an option available today where a customer can choose to have their file either online or offline.

I want to clarify as well, PC edition/desktop is not being discontinued. The offline capability for desktop will become unavailable from June 17th.

AccountRight desktop basically has 2 editions

• PC edition
• Server edition

There are some additional layers of complexity related to the licence a customer has and whether or not they have a current subscription. As of today, this looks like:

• A perpetual licence (they purchased the software to own)
  • Without a subscription - offline full access, will receive updates to the latest version
  • With a subscription - online or offline. Full access via desktop & browser
• Or a subscription licence (they pay a monthly fee for access to the software and live features)
  • Without a subscription - offline only and read only access
  • With a subscription - online or offline. Full access via desktop & browser

After June 17th when offline mode is unavailable, a customer on the latest version of AccountRight (2026.5 and beyond) this will look like:

• A perpetual licence (they purchased the software to own)
  • Without a subscription - no access to view offline files or restore offline backups
  • With a subscription - Online only access. Full access via desktop & browser
• A subscription licence (they pay a monthly fee for access to the software and live features)
  • Without a subscription - no access to view or restore offline files
  • With a subscription - online only access. Full access via desktop & browser

Please let me know if you have any other questions, I'm sure that your questions, and hopefully my answers, will help the community to better understand how this change affects them.