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Thank you Mike for your clear explanation.
We have been saving our MYOB backups for ASIC (7 years) and ATO (5 years) record keeping requirements. Does this mean we can no longer use those backups for those purposes as they are only retained for 6 months? Or will we need to pay for an offline backup copy each year if we wanted to keep backups for record keeping purposes?
Rgds
Lyn
Hi LynO , you can still retain those backups and if you did ever need to access them you can do so using Server Edition.
Going forward, one of the advantages of having the file online is that your information is accessible in both the desktop and the browser.
In browser for example, previous financial years can be viewed by simply changing the date, until in desktop where you would need to restore a back up of the previous year.
Also even though the backups are retained for 6 months, a new backup is taken every 7 days.
If a business closed and therefore the subscription to MYOB is cancelled, it would be a good exercise to request a backup copy to retain for record keeping. But while you have an active business and an active subscription with MYOB, we have got you covered.
We would really like to have the ability to have offline backups reinstated for our online files. Granted it may be problematic to reinstate said files into the online environment, but how can MYOB guarantee me that our user data backups are following 3-2-1 backup principles and guidelines, esp if MYOB suffers a DR event or otherwise and the RTO time is quick enough for all their users.
At least rolling over a fin year does not crunch your transactions like it used to.
Hi Damien, the ability to take an offline backup from an online file is not something that we are considering at the moment.
You can absolutely suggest this in our ideas exchange for product managers and developers to see.
Another option would be to request a server backup retrieval from MYOB, this is not a free service, but if you were only doing this once per year for peace of mind it might be something you can consider.
Hi Mike
How do we go about obtaining the Server Edition and is the subscription a different price?
Also, will the browser version have the online currency feature as we rely heavily on this feature?
Rgds
Lyn
Good morning LynO , having your file online does not mean that you have to use the browser.
You will still have an AccountRight desktop software, with the added benefit of accessing this through the browser.
Server edition does not require a subscription, it is available for download from our website.
This will only work with offline files after June 17th and will not receive any further compliance, feature or security updates.
