Blog Post
Hi
Not too sure where to post this. I certainly do not have any issues with the myaccount.myob.com.au (except one). As an accounting practice that has some 500 MYOB connected ledger / business files moving billing from my.myob is a significant improvement. My issue is the "Manage Subscription" page of the site. This page holds a maximum of 15 subscriptions with no option to increase the size of the list. Therefore, I have up to 33 pages to navigate when managing subscriptions. The biggest issue is that the list is hard wired to sort by some unknown category, that is I have no idea how they are sorted. There is NO OPTION to sort by account name or global search to narrow the list. To find the subscription I am after I have to start at the beginning and move through all the subscriptions page by page to find the one I am looking for. The UI is baffling and very time communing to navigate.
With so many files I am in this area a lot, please add some functionality to improve navigation.
Options need to include:
- Global search
- Column sorting
- Option to display more rows.
Thanks
Hi Trevor_Harrison
Thank you for your feedback, this is something that has been mentioned by other Accountants and Bookkeepers who are managing large numbers of files.
We will be making a change to My Account that is going to make this easier, but the change is not searching/sorting as a solution. These options are still something our development team will be considering in future.
What will change however, is that the list of subscriptions presented to you, will only be based on the account you select rather than the user.
So today when you access My Account, and you select an account (CID), when you go to manage subscriptions, this shows you all subscriptions associated with you as a user, regardless of the account you have selected.
Going forward, when you go to manage subscriptions, you will only see subscriptions associated with the account you are viewing. This will mean that you will no longer have 30+ pages of files to scroll through.