🛠️ Upcoming maintenance to the ABN Lookup Service
1 MIN READ Heads up, Solmates: the Australian Government's ABN Lookup service is clocking off for a bit of scheduled maintenance from Friday 7 November 9:00 PM to Monday 10 November 8:00 AM (AEST). That means any Solo feature that checks or verifies your ABN might not play nice during that window. While applying for Tap to Pay, for example, you could run into this misleading error message: “ABN not found. Check that the ABN was entered correctly and try again.” So before you triple-check your typing and spiral into existential doubt, just know that it’s not you, it’s them. If your ABN’s valid and everything looks right, sit tight and try again once they’re back online. In the meantime, feel free to visit the official page here for the outage announcement: 📣 abr.business.gov.au We’ll let you know if anything changes, but otherwise, things should be back to normal after Monday at 8am (AEDT).🏅A big win for Solo!
3 MIN READ Hey Solmates 👋 We’ve got a huge win to share with you all! The Scoop 📰 We’re incredibly proud to announce that Solo by MYOB has been named the winner of the Australian Financial Review’s Most Innovative Companies for 2025 in the banking, superannuation and financial services category. Since we began last year, our team has been hard at work creating a solution that works for sole operators (or Solmates as we affectionately call them), a group that isn’t normally using admin apps to accomplish their goals. In the year that’s followed, you’ve no doubt seen posts here on the Community Forum around a number of our moves to not only launch Solo, but to continue improving the app for you, including: Smart-matching - where we auto-match your bank transactions with invoices and expenses - no more manual work, just review and approve! Tap to Pay and Online Payments - allowing you to take payments wherever, in person or online PayID on the invoice - even more ways to get paid Leveled up expense capture - now including PDFs and a Bunnings PowerPass integration Shared access - give your accountant, bookkeeper, BAS or tax agent secure access to your Solo account Check out the article in the AFR here to learn more, including comments from our CEO Paul Robson. Get the most out of Solo 💪🏻 If you’ve not caught up on some of the features mentioned above, now would be an excellent time to to make sure you’re getting the most out of your Solo experience! Check out the “Learn” section of our Community Forum - your one-stop shop for quick tips, expert insights, and handy how-tos. Whether you're just getting started or looking to master every feature, we've got you covered. We’ve got guides for no-fuss invoicing, Tap to Pay (for iPhone and Android), Connected Accounts, saved items - and this will continue to grow! What comes next? 👀 Those with a keen eye may have seen a comment from one of our Product Managers, Liz-Solo, on this post. We’ve got some exciting changes coming to GST in Solo, putting you in control of whether you’d like GST added on top, or included in your item prices. This is now being piloted by a limited number of Solmates, and we’ll have more information available soon as we work towards a wider release for all Solmates. If you want to get involved in the pilot - please let us know! Of course, we’ll continue to work on the next-generation of Solo feature releases that’ll help you reduce admin time and get more work done! Keep an eye out for saved invoice notes, discounts, and even more ways to contact the Community team for quicker help when you need it! We’ll have more details on all of these as we get closer to release, and the Community Forum is the best way to stay up to date with all things Solo! As we look toward the future, you’ll be a very important part of our journey for new features and enhancements. Get in touch 📢 Many of our features are driven directly by our Solmates, and if you’re reading this post - you’re in the right spot! Our Product Managers pay very close attention to the happenings over on the Share Your Ideas board - if you’ve got a must-have feature, a nice-to-have, or anything that’d help level up your workflow - please take a look and get involved! As always though, you’re welcome to reach out to us directly in the Solo app by tapping “More”, and then “Chat with us”.Tradies of Melbourne, want to earn $1,500 before lunch?
1 MIN READ We’re looking for two Solo legends in the trades — plumbers, sparkies, chippies, or anyone else who’s handy and up for a bit of fun on camera. If that’s you, this gig’s a half-day shoot in early December 2025, with a $1,500 visa gift card. The details What: A half day content shoot, plus a pre-shoot catch up. When: Early December 2025, weekday (morning or arvo, we’ll confirm closer to the date) Where: Melbourne (or close enough to cruise in) Pay: $1,500 Visa gift card Who we're after This sound like you? Work in a trade, from electrical to plumbing to carpentry to land care Won’t freeze up when the camera starts rolling, you’re approachable and authentic (you don’t have to be an actor, but you can spin a yarn) Have been using Solo for at least a month before the shoot. Can commit to the pre-shoot meeting and the shoot date (TBD, early December) Chuck your name in the ring Keen to be part of the action? Just drop your details into this form and someone from the MYOB production team will reach out during the recruitment phase to keep the ball rolling. Have any questions before putting your hand up? Ask away in the thread. Easy as. No resumes. No pressure. Just you, your tools, and a cheeky bit of camera time.✅ Updates to your Solo billing and My Account
1 MIN READ Hey Solmates! We’re rolling out a few improvements to make bills simpler and managing your Solo account a whole lot easier. Here’s what’s changing and what to expect. What’s changing Payment processing via Stripe. We’re partnering with Stripe to handle automatic recurring payments for your Solo subscription. There’s nothing you need to do — we’ll use the same credit card or bank account to deduct payments automatically. You may receive a confirmation email from Stripe when this is set up. All your account info in one place. We’ve added more functionality to My Account, so it’s the single place to manage your Solo account details — update contacts, manage your subscription, update business details, and handle billing information. Bills move to My Account. Once your account is moved, we’ll say goodbye to emailed PDF invoices. You’ll be able to view current and past bills and download a PDF copy directly from My Account. A brief maintenance window. As we roll out these improvements, there will be a short overnight downtime during the migration (weekend of 21 November 2025) where you won’t be able to access Solo or My Account. You can keep an eye on any scheduled maintenance at status.myob.com. We’ll keep this thread updated We’ll add any important updates here as we go, so feel free to bookmark this post and check back for the latest.
