How to send Receipts to customers for paid invoices

Question

I just want to send a simple receipt to a customer for an invoice that they paid.

I cant find an option to do so in the invoice section.

Princess_R · Answer

Hi @foresighthort

Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

At the moment, in MYOB Business when your customer makes a payment, you can provide them a copy of the invoice (showing the payment) as a receipt. Our Help Article, Emailing and Printing invoices, has detailed information to assist with this.

Having the payment receipt only to forward to customers is a great idea. This is duly noted and we really appreciate and valued your feedback/suggestions. We will relay this to the relevant team.

I would also recommend to post this in our Product Board Ideas for consideration by our developers and for others to vote on this feature.

Please feel free to post again I'm happy to assist.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,

Princess