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Payroll bank fee transactions not automatically matching to payroll details

mkapm

Hi,

When the two previous payroll transactions were paid to a new employee the Payment Method was indicated as Electronic. After the payroll was submitted it was corrected and changed to Cheque.

How do we match the bank feed to the payroll transaction?

Thankyou

Michelle

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Princess_R

Hi @mkapm,

Thank you for your response.

Once you've processed wages for your employees and conducted a manual bank transfer, the bank feed transaction will automatically be allocated against that payroll transaction. In your case, there's a new employee whose payment method was mistakenly set up as electronic. Consequently, this won't appear under the match transaction window because it's allocated to the electronic account set up from the linked accounts >> bank accounts for electronic payments.

To match these electronic payments in the bank feeds, you'll need to either create an electronic payment or reverse the payment transactions.

Kindly check this link, which may provide information related to your inquiry.

Feel free to respond or create a post again if you need further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

Cheers,

Princess

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mkapm

Hi Earl,

We don't use electronic payments, we pay via Internet Bank Transfer for each employee. Each employee is set to pay by cheque and they match in the bank feed perfectly. This is a new employee who may have been set to pay via cash initially and then changed to cheque but still doesn't match. We don't use ABA files as we do the transfer manually.

Hope that makes sense.

Thank you

Michelle Kemperman

Earl_HD

Hi @mkapm,

Thanks for your post. Could you please check if your Electronic Clearing Account is set as the linked account for electronic payments? You can do this by navigating to the Accounting menu, then selecting Manage linked accounts, and finally going to the Accounts & Banking tab.

Next, go to the Accounting menu again and choose Chart of Accounts. Click on the account from which your electronic payments originate (the business transactions account), and choose the option 'I create ABA bank files for this account'. Enter the three-letter Bank code for your bank (such as NAB, ANZ, CBA, or WBC) and the Direct Entry User ID (which appears to be 0000 in your case). Finally, save your changes.

Feel free to post again, we're happy to help!

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl