Entitlement not showing on July payslips

Question

I have an entitlement "Time in Lieu Accrual" which was showing on 2024 FY payslips. (Payroll Year End: Carry remaining entitlement over to next year" is ticked)

This is not showing on the July 2024 payslips?

Isaiah_C · Answer

Hi @Max8,

If the 'Time in Lieu Accrual' was showing on the 2024 FY pay slips and is now missing from the July 2024 pay slips, there are a few things we can check. Since you've mentioned that the option to 'Carry remaining entitlement over to next year' is ticked, the accrual should carry over automatically.

First, let's ensure that the entitlement is still active in the new payroll year. You can check this by navigating to the payroll setup and reviewing the entitlement settings. If everything appears to be set up correctly, it might be helpful to review the employee's individual setup to confirm that the entitlement is correctly linked to their profile.

Regards,

Sai

Max8 · Answer

This is still not working.

There are other threads in the last few days with people saying the same thing.

Princess_R · Answer

Hi @Max8,

I see you're having a bit of a hiccup with entitlements not appearing on the pay slip. No sweat, I'm here to help! Please check out this thread, which has information on how to handle situations when entitlements aren't showing up on the pay slip.

Feel free to get in touch if you need more help.

Cheers,

Princess