Adding in a new payroll category

Question

Hi,

Today I wanted to add a new payroll category in my database and this message has come up

"Something's gone wrong and MYOB AccountRight needs to close"

Has anyone else experienced this and if so, what did you do to fix it?

Thanks.

Genreve_S · Answer

Hi @FT15,

I recommend clearing the MYOB AccountRight cache and reloading the file. If the issue continues after this troubleshooting step, reach out to the support team via the MyAccount window or live chat through MOCA.

Regards,
Genreve