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Cannot prepare unpaid bills and unpaid invoices reports

Umag

I am unable to load Unpaid bills and Unpaid invoices report. And so far MYOB support has been a joke

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Accepted answers

Princess_R

Hi @Umag,

It’s clear things haven’t felt right for you, and I want to make things work smoother for you. I’ve already run a fix on your file, so that should do the trick. Before you give the report another shot, please log out and clear your AccountRight cache. Once you’re back in, try running the report again and start with a smaller date range just to see if things are working better now.

Cheers,

Princess

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emma1

Hello Princess,

I am having the same problem. What do you suggest I do? do you need to run a fix on my file too?

Thanks in advance,

Emma Kilfoy

Umag

Thank you for that Princess. Finally, the issue has been resolved. I have been communicating with MYOB Support for days now. All the back and forth and the resolutions provided were utter rubbish.

Princess_R

Hi @Umag,

Cheers,

Princess