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Dashboard and Superannuation owing figs wrong

Wynn

The Superannuation Payable figure on the opening screen on the Dashboard shows all the super payable from the last time the file financial year was rolled over i.e. 1/7/2024 (we don't rollover the financial year until we get closing GJ entries from our accountant).

So the Dashboard super figures do not show any payments deducted - for the last 18 months! So it's a very scary figure that says it needs to paid.

Why are super payments not deducted?

(Where did we go wrong?)

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Wynn

Hi @Princess_R and @Genreve_S

I see it's been adjusted. Yippee !!

It's not perfect (mine is out be only 172.97). But that's heaps better than the previous over 20k figure it was out by, which was horrifying.

Thanks heaps.

Wynn

Hi Genreve,

I'm putting my reply in both places - as the other post is some months old and also it's marked as "solved".

I've paid super through the "Pay Liabilities" window. i.e. using the desktop version:

choosing the "Payroll" icon, then "Pay Liabilities", I tick the superfund/payroll category item and pay it (from a No. 1 account/category but not the main cheque account).

Surely using the "Payroll" then "Pay Liabilities" then choosing from the dropdown list: "Liability Type - Superannuation" should have allocated the amounts paid correctly???

I didn't do anything extraordinary.

Regards

Wynn

Genreve_S

Hi @Wynn,

I’ve replied to your other post with a few fixes to try.

Cheers,

Genreve