nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Payroll Error Payment made can not match

DAL-WA

Hello,

I have a question regarding a pay run processed in MYOB Business (web-based).

I processed a pay run and paid it from the bank account; however, the payment was underpaid by

So proceed to make two payments to the correct amount of the pay

I am now unable to match both bank transactions to the original pay run in MYOB. The system will not allow me to fully reconcile the pay run with the two payments.

Could you please advise the correct way to handle and match this situation so the pay run reconciles correctly?

Thank you

Find more posts tagged with

Accepted answers

Princess_R

Hi DAL-WA,

That one’s a bit tricky. The key is just making sure what’s in MYOB matches what actually happened in real life. Normally, we’d suggest doing a journal entry or reversing and reprocessing the payroll so your bank feeds line up with the payroll transaction, but I know that can feel like a lot. To help you match your bank feeds, I’ve grabbed a few forum threads where other users have shared the workarounds that worked for them:

Match a Payroll that was Paid incorrectly
Two bank payments to one PAYROLL entry in MYOB Business
Matching partial payments to one pay run

Cheers,

Princess

All comments

DAL-WA

I did get some advice but I must admit it wasnt an easy fix. The advice I decided to follow was

To reverse the pay run and prepare 2 separate pay runs per the payments made in the bank feed.

So I kept a copy of the payslip then reversed the Payroll

Entered Two payrolls both with the same date processed & paid date

Payroll 1 basically re did the pay but adjusted the Net Pay figures & Adjusted the PAYG TAX to the amount on the original payslip until I got the Net figure that was paid from the bank account then Adjusted the same Super figure

Original Pay slip

4/12/25 to 17/12/2025 Paid 17/12/2025

Gross Pay $2019.30/Net Pay was $1727.30/Tax $292/Super $242.30

Payroll 1

4/12/25 to 17/12/2025 Paid 17/12/2025

Gross Pay $1847.00/Net Pay was $1555.00/Tax $292/Super $242.30

Payroll 2

4/12/25 to 17/12/2025 Paid 17/12/2025

Gross Pay $172.30/Net Pay was $172.30/Tax $0.00/Super $0.00

Then Check YTD figures are all the same as original Payslip

Keep all 3 Payslips together

It is disappointing that MYOB doesn't give the facility to match two payment to a payroll amount

We all make mistakes but it shouldn't be this hard to fix

This is probably not a great way to fix the problem but it did work. I have double checked the figures and they all balance to the original Payroll

Have a great day

Princess_R

Hi DAL-WA,

Cheers,

Princess

DAL-WA

Note: It was single payroll. Paid from Cheque/Business account