How long does it take for the super payment DD from my bank?

LY2

Hi Team,

 

I did my first payday super on Tuesday 07/07/26. 

On the set up process, I received the 1c, but the system did not ask me to verify. But I can process super payment. 

As I did not do the verify step, I am not sure whether the payment will DD from my bank.

Could you please advise how long does it take for the DD? 

If I need to complete the verify step, please show me the screenshot of the button I need to click. 

Thank you.

 

Doreen_P

Hi @LY2,

 

Thanks for checking, and no worries, this part can feel a bit mysterious the first time through. We’ve improved the Pay Super registration process so employers can sign up and start using it on the same day, which is why you may have been able to process the payment without being prompted through the older-style verification step you were expecting.

As for timing, if the super payment is authorised on payday before the 4pm AET direct debit cut-off, the usual flow is:

• 3–5 business days through the clearing house
• then the super fund can take up to 3 business days to allocate the contribution

So as long as you’re submitting on or close to payday, that timing generally fits within the 7 business day requirement. You can also check this Community Forum post for more detail on the super payment processing timeline: Why does MYOB Pay Super take so long?

 

Cheers,

Doreen