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stp reversal

HelenCG

"How do I clear the original electronic payment and its reversal from the Prepare Electronic Payments selection list after an STP reversal?"

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Isaiah_C

Hi @Wynn,

I understand why this is confusing, especially as the two payments and reversals have already been reconciled. In AccountRight, payments can’t be deleted from the Manage Payments window. Once a Pay Super payment has been reversed, the original payment and reversal will continue to appear there, and there isn’t currently an option to remove or hide them, even if they’re from a previous financial year or show as locked. As long as the reversals have been recorded and reconciled correctly, you can leave them as they are. You can find more information here: Reversing superannuation payments.

Regards,

Sai

Wynn

I've already reconciled a two Payments and the corresponding two Reversals in the main Bank Account - but the reversal transactions are still showing in the "Manage Payments" list.

There doesn't seem any way of getting rid of them.

They're "locked". Both are in the previous financial year i.e. 19th May and 20th June.

Is there any way to get rid of them from this "Manage Payments" list?

Genreve_S

Hi @HelenCG,

If the original payment and reversal are both showing in Prepare Electronic Payments, select both transactions so they total $0, then click Bank File.

Accept the prompts to record them, but cancel when the Save As window opens. This clears them from the list without creating a file to upload. Don’t upload the file. If only the reversal is showing, select the negative amount and follow the same steps.

More information:
https://community.myob.com/discussions/arbanking/reversals-in-the-prepare-electronic-payments-window/701270

If you ran into any issues or need further help, I recommend reaching out to our support team. You can create a ticket in My Account or connect with our live chat team through MOCA, our virtual assistant.

Regards,
Genreve