change of email

Question

I am an Accountant and MYOB PartnerMy email was changed and my login details for Account Right Online have successfully been transferred.However my access to the Partner Dashboard at partner.myob.com has ceased.&nbsp;When trying to login using the new email I get this message.&nbsp;Sorry, but it looks like you are forbidden to access this resource. AE/AO Live 403&nbsp;Can anyone suggest a remedy for this.&nbsp; I was on hold with MYOB for 3 hours and spoke to 3 different people who couldnt assist.&nbsp; I have a BAS deadline coming up.&nbsp; Thanks in advance for any suggestions.

melisa_d · Answer

Hi&nbsp;S_Woodcock,&nbsp;
&nbsp;
Thanks for your post and welcome to the Community Forum ! I'm happy to take a look into this for you, can you please send me a private message with the following information:

Serial number&nbsp;
Your full name and email address&nbsp;

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change of email

Sorry, but it looks like you are forbidden to access this resource. AE/AO Live 403

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