Forum Discussion

LewisBDHL's avatar
21 days ago

CMN.ATO.INCDTLS.000393

Hi there,

 

We are experiencing the following issue:

 

ATO has been unhelpful in assisting

 

I cannot find any information about this. The details have been checked and there should not be any issues like this.

  • Hi LewisBDHL!

    This error will generate if this client has a 'Distributions received from Trusts' schedule, and the two mandatory orange fields are blank. 
    The fields are labelled: 
    'Share of label U Income related to financial invest. $ and 
    'Franked distribs relating to invest. in label C $' 
    To clear this error, simply input 0's into each label, and re-lodge.

    If you need further assistance, please contact support on 1300 555 117

     

    Thanks,
    Amy

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